Midweight content designers
Salary: £39k – £47k (depending on experience)
Location: Remote. All interviews will be online.
Term: This is a permanent role for the remainder of this Senedd term (May 2026) with an option to extend in future.
This role is available as a secondment for Welsh public sector employees. Please follow your own organisation’s policy on informing and getting permission from line managers.
The ability to speak and write Welsh is desirable. We will judge applications submitted in Welsh or English equally.
About the Centre for Digital Public Services
The Centre for Digital Public Services (CDPS) helps to design and deliver better public services for Wales.
We are an arm’s length body of the Welsh Government set up to help deliver the Digital Strategy for Wales.
Our focus is on:
- creating shared digital standards (including for services and technology), building communities and sharing knowledge
- building skills and capability and a pipeline of digital talent
- creating ‘digital squads’: multidisciplinary teams who work alongside organisations to design and deliver better services around the needs of the people who use them
We’re a diverse team of digital experts made up of permanent staff, fixed term appointments, secondments from the Welsh public sector and suppliers.
We’re looking for people who are passionate about creating accessible services that are simple enough for everyone to use.
You’ll help to ensure that quality, innovation and creativity are at the heart of CDPS’s approach to content design. You’ll work autonomously and lead on specific areas of work, collaborating with wider team members and managing content production and sign-off.
You’ll be working on our website, our process playbooks and other content, not all of it digital. You’ll work with other disciplines, including user researchers and designers, to create engaging, accessible content across a variety of formats.
What you’ll do
- create user-centred content efficiently and to a high standard and improve content created by others
- influence, and work with, other CDPS team members to produce high quality content
- establish consistency and good practice across content creation at CDPS
- create clear, joined up user journeys for people engaging with CDPS content – showing users the right content, in the right place and in the best format
- ensure all CDPS content is accurate and optimised appropriately (for example, for search) and meets relevant design, style and accessibility guidelines
- work to the Digital Service Standards for Wales
- take part in user research and improve content based on user feedback and data
Who you are
We want to hear from people with skills in:
- creating, improving, publishing and managing high-quality, user-centred content
- meeting the needs of users across a variety of channels and offering insight into how user needs change over time
- using analytics, user feedback and other user research to evaluate and improve content
- advocating for user-centred content and explaining technical concepts in plain language
- using a range of content tools, methods and platforms
- contributing to and implementing content strategy
- following Agile working practices
- building relationships with stakeholders to understand their goals and working with them to improve user journeys and content quality
- doing content design within a public service setting
You also need to be good at:
- time management
- negotiating, influencing and networking
- getting to the heart of an issue quickly and clearly and demonstrating expert knowledge in an applied setting
And you should:
- be naturally curious – you keep on top of your own learning and development and are up to date with the latest techniques and trends in your field
- be an advocate for user-centered practices, embedded within Agile delivery
- be committed to the development of improved digital services across Wales
- have some understanding of the political and social landscape of Wales
- be fluent in spoken and written Welsh (desirable)
See the DDaT skills required for this role.
Please keep reading
Research shows that, while men apply for jobs where they meet 60% of the criteria, women and other marginalised people tend only to apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you’d be a good fit.
We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender and gender presentation, marital status, sexual orientation, culture or religion.
- Generous holiday entitlement – 28 days’ annual leave plus public holidays
- 37.5-hour week for all full-time team members
- Flexible working policy
- Enhanced contribution to our workplace pension
How to apply
Please submit your CV and a covering letter to support your application.
The covering letter should be no more than two sides of A4. Your letter needs to:
- explain why you’re interested in the position
- provide evidence of why you’re suitable, based on the ‘Who you are’ section above
- tell us where you saw the job advertised
Email your application to firstname.lastname@example.org.
The successful candidate must have BPSS certification before starting this role, which we will pay for and process.