Digital Service Standards for Wales – what’s next?
Back in September, we shared our first draft of the Digital Service Standards for Wales. We wanted to hear what you thought of them. What worked, what was missing and what was needed to make them the backbone of all public sector service delivery in Wales.
Introducing the CDPS apprentice panel
When I was appointed Chair of CDPS I knew I wanted an advisory panel to support me through the initial formation of the Centre. It was important that the panel had a wide range of experience and backgrounds and would be prepared to challenge both me and the progress and direction of the Centre.
Advisory panel appointed for the Centre for Digital Public Services
An eleven-person advisory panel has been put in place to help steer the direction of the Centre for Digital Public Services (CDPS).
Running a rapid multi-local authority discovery
How do you balance user needs with organisational needs, strategy and constraints? How do you collaborate successfully across local authorities? How do you start to embed digital transformation?
Making a knowledge hub
The goal of a knowledge hub is to find ways to help clarify and easily share technical and service design standards across Welsh public service delivery organisations.
Collaboration and learning – what it’s been like for us!
We’re the three project managers from @NPTCouncil, @BlaenauGwentCBC and @torfaencouncil working with the first Centre for Digital Public Services digital transformation squad.
Introducing our squad
The first project to kick off has been our squad looking at digital transformation. One of the challenges for the public sector in Wales is finding the expertise and skills in designing services with users needs at the heart.