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Updates and discussion on the development of user-centred services in Wales.
Is it about reducing tech’s carbon footprint – or tech reducing the public sector’s footprint. Or could it be both?
Users aren’t just the public – anyone involved directly in a service needs it to ‘just work’.
Digital agency Perago and the science park M-SParc join forces with Centre for Digital Public Services to investigate how technology can support Wales’s climate aims.
It’s not only the technology that matters, user research and content design are also essential.
Stories are not just for bedtime, a Sport Wales digital grants project reveals – they’re essential for meeting real users’ needs.
A directory of organisations helping to get Welsh people online will improve the outlook for many who are already disadvantaged.
Some would just need shared remote workplaces occasionally, while for others quiet and confidentiality are top priorities.
In the first, exploratory stage of Agile, it’s crucial to represent your assumptions – and then throw challenges at them.
Technology is also encouraging more young women and middle-aged men to book appointments – but GPs in short supply.
The DLR is building on alpha findings to map a path towards truly inclusive digital services for Wales.
A Natural Resources Wales discovery revealed problems an environmentally sensitive industry had with digital services: alpha is about trying solutions.
The Welsh Government wants to plant 86 million trees in 9 years – and plain language guidance can help.
