Digital Service Standards for Wales – our next iteration
In October last year we published our draft/alpha service standards for digital services in Wales. Since then, we’ve been looking at how they’re being used, how standards are used in other countries and what we can do to support adoption more widely.
Knowledge Sharing Series event 5 – Making the right technology choices
This week saw the 5th of our Knowledge Sharing webinar, set up to provide as many opportunities as possible for knowledge sharing, learning and engagement.
As we develop and focus our delivery we’ve been thinking about communities and how we create meaningful engagement. When we talk about communities we’ve been thinking about the term in three ways.
Test, refine and build: what happens during the ‘Beta’ product development phase
Over the past few months, we’ve been sharing our progress working together with Neath Port Talbot, Blaenau Gwent and Torfaen to explore a shared challenge around the front door of Adult Social Care.
Knowledge Sharing Series Event 5 – technology – making the right choices
Join us for our next Knowledge Sharing webinar when we’ll be looking at technology and how public sector organisations in Wales can make the right tech choices.
Welcome to our very first vlog by CDPS CEO, Sally Meecham.
We caught up with Sally Meecham to hear the latest news from the Centre of Digital Public Services. Take a look at Sally’s video to hear about the latest events, opportunities and how we’re keen to hear your views to make our communications better.
Communicating digital – get involved
In March we did a short piece of work to explore some of the challenges for organisations when it comes to communicating digital and whether there’s a role for the Centre to support in this space.
Communicating digital – understanding the challenges
Open communication has been a key principle for us from day one. To really deliver better public services, organisations need to communicate effectively both internally and externally.
Digital Service Standards for Wales – our latest update
When we launched our draft digital service standards back in October we were looking for input to create a set of standards that will improve public services for the people of Wales.
Knowledge Sharing Series Event 4 – Skills and Capability
A huge thank you to everyone who joined our Knowledge Sharing webinar this week where we talked about skills and capability.
Communicating in the open
Open communication was a focus for us from day one. We wanted to share ideas, progress, learning and conversations. One of the first activities for the Centre was to create a set of Digital Service Standards Services.