An image from the presentation.

Digital Service Standards for Wales – our next iteration

In October last year we published our draft/alpha service standards for digital services in Wales. Since then, we’ve been looking at how they’re being used, how standards are used in other countries and what we can do to support adoption more widely.

A group of people all looking at one laptop screen.

Knowledge Sharing Series event 5 – Making the right technology choices

This week saw the 5th of our Knowledge Sharing webinar, set up to provide as many opportunities as possible for knowledge sharing, learning and engagement.

Two men sat at a table writing.

Engaging communities

As we develop and focus our delivery we’ve been thinking about communities and how we create meaningful engagement. When we talk about communities we’ve been thinking about the term in three ways.

An infographic describing agile terminology.

Test, refine and build: what happens during the ‘Beta’ product development phase

Over the past few months, we’ve been sharing our progress working together with Neath Port Talbot, Blaenau Gwent and Torfaen to explore a shared challenge around the front door of Adult Social Care.

Two employees chatting over a table.

Knowledge Sharing Series Event 5 – technology – making the right choices

Join us for our next Knowledge Sharing webinar when we’ll be looking at technology and how public sector organisations in Wales can make the right tech choices.

A screenshot from the vlog by Sally.

Welcome to our very first vlog by CDPS CEO, Sally Meecham.

We caught up with Sally Meecham to hear the latest news from the Centre of Digital Public Services. Take a look at Sally’s video to hear about the latest events, opportunities and how we’re keen to hear your views to make our communications better.

4 colleagues chatting at their office.

Communicating digital – get involved

In March we did a short piece of work to explore some of the challenges for organisations when it comes to communicating digital and whether there’s a role for the Centre to support in this space.

An image of an iPhone screen

Communicating digital – understanding the challenges

Open communication has been a key principle for us from day one. To really deliver better public services, organisations need to communicate effectively both internally and externally.

Sticky notes on a wall

Digital Service Standards for Wales – our latest update

When we launched our draft digital service standards back in October we were looking for input to create a set of standards that will improve public services for the people of Wales.

Four women chatting at work.

Knowledge Sharing Series Event 4 – Skills and Capability

A huge thank you to everyone who joined our Knowledge Sharing webinar this week where we talked about skills and capability.

A pair of hands holding a light.

Communicating in the open

Open communication was a focus for us from day one. We wanted to share ideas, progress, learning and conversations. One of the first activities for the Centre was to create a set of Digital Service Standards Services.

Two people are having a conversation at their desk.

Knowledge Sharing Series Event 4 – Digital Skills – building capability in Wales

Join us for our next Knowledge Sharing webinar when we’ll be looking at digital skills and capability.