Knowledge sharing – skills and capability
12 March 2021
A huge thank you to everyone who joined our knowledge sharing webinar this week. The series aims to provide as many opportunities as possible for knowledge sharing, learning and engagement. This month’s webinar saw over 30 people from across Wales came together to look at how we build the skills and capability to support public service delivery in Wales.
To start the session the group heard from Tom Crick, Professor of Digital Education and Policy at Swansea University and a member of the Centre’s advisory panel. Then Simon Renault, Business Director at the Centre and Jo Carter from We Are Service Works. Some of the key points from the three speakers were:
- if we are to build skills and capability, we need to consider a range of factors from curriculum reform and education through to current and future workforces and building a confident and capable digital citizenry. We need to look at all of this, not only focus on one part.
- research has told us that:
- not all senior leaders understand how to implement digital transformation, and some actively block it
- many public sector staff are keen to help, but need training, help and guidance
- it’s hard for teams to keep track of good practice and share what they’ve learned
- there’s no single, concrete understanding of what ‘digital’ means
- the role of CDPS includes testing and developing how to build digital skills and capabilities that meet the needs of the Welsh public sector
- CDPS has already started working with leadership teams in local authorities in Wales to provide training and advice around digital
- even at these initial stages this can kickstart a shift in culture and thinking that supports new ways of working
The Q&A and discussion that followed covered the role of the third sector in Wales, assumptions around digital capability in young people, how to engage with the wider public sector in Wales and use of frameworks and standards to support professional competencies.
Missed the webinar?
If you were unable to make the session, but would like to hear the conversation you can access the recording here: