Digital inclusion mapping

The goal of the mapping project is to produce a directory of digital inclusion activity across Wales © Unsplash

What’s the goal?

This project picks up on a particular thread of the Digital Landscape Review: how accessible digital public services are to all residents of Wales.

What problems could the project solve for people?

Digital transformation in Wales will fail to the extent that it leaves some people behind.

The digital strategy for Wales defines digital inclusion as “equipping people with the motivation, access, skills and confidence to engage with an increasingly digital world, based on their needs”. Indeed, that goal forms part of CDPS’s remit letter and is central to our reason for existing.

The goal of this project is to produce a directory of digital inclusion activity across Wales. The directory will give us an opportunity to spot similar inclusion activities and see if they could be joined up. Geographic and demographic analysis of that activity will reveal how Welsh regions differ in the amount they spend on digital inclusion and whether they are targeting different groups of people.

Who’s involved?

The project’s main stakeholders are Welsh Government Prosperous Futures and the Welsh Government Digital Inclusion Programme Board. The project is also working very closely with Digital Communities Wales and the Digital Inclusion Alliance Wales.

The Welsh Government Office of the Chief Digital Officer commissioned this work.

What has CDPS done so far?

CDPS has begun mapping digital inclusion activities in Wales across each area making up the project’s scope:

What’s coming up next?

We have begun to create the single directory covering digital inclusion activities in Wales, within the project’s scope, over the past 2 years.

We’ll next highlight the geographic and demographic trends surrounding these activities.

Looking further forward, outputs of this project will include:

How does the mapping help to deliver the digital strategy for Wales?

The project helps to deliver upon three of the strategy’s missions:

Mission 1: digital services

Deliver and modernise services so that they are designed around user needs and are simple, secure and convenient. We hope this will be an outcome of digital inclusion mapping.

Mission 2: digital inclusion

Equip people with the motivation, access, skills and confidence to engage with an increasingly digital world, based on their needs.

Mission 4: digital economy

Drive economic prosperity and resilience by embracing and exploiting digital innovation.

If you run digital inclusion activities in Wales and would like to get involved in this project, please email digitallandscapereview@digitalpublicservices.gov.wales

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