Centre for Digital Public Services appoints joint Chief Executive

In a first for the public sector in Wales, the Centre for Digital Public Services (CDPS) has announced a job share for its new Chief Executive Officer, with the appointment of Myra Hunt and Harriet Green. 

Person sat on sofa using laptop

Knowledge Sharing Series Event 7 – Building Multidisciplinary Teams

We will be joined by Lesley Jones from the Welsh Nursing Care Record and Frances Beadle from Digital Health and Care in Wales. They will be covering how they have worked as part of a multidisciplinary team in digitising nursing care records and the impact and benefit this has had.

Someone is writing on sticky notes, reflecting on their work so far.

Sport Wales: End of Discovery Findings

In our last blog post, we discussed why we were embarking on the discovery to understand “how can Sport Wales increase the reach and impact of their community investments (grants)?” Fast forward to the end of the Discovery phase and we would like to share what we’ve learned so far.

Three hands are touching a laptop keyboard.

Digital Landscape Review: End of Discovery Findings  

For the last 10 weeks we have been working on the Discovery phase of the Digital Landscape Review. We’ve blogged about progress along the way, but we thought it would be useful to summarise our journey as we move to the Alpha phase. 

A group of people are sat at a table with their laptops working.

Knowledge Sharing Series Episode 6 – Digital Service Standards

Last week we held our sixth Knowledge Sharing webinar, focused on the Digital Service Standards and how Sport Wales tested them as part of their recent discovery work.  

A group of people sat at a table looking at graphs in front of them.

Digital Landscape Review – learning from the international landscape

In this latest post we wanted to highlight how we’re not alone in our work at the Centre for Digital Public Services. Many other similarly shaped organisations across the globe (known as “Digital Government Units”) have tackled comparable issues and we’re keen to learn from them.

Someone pointing to their laptop screen

Digital Landscape Review update 3 – engaging with service owners

In this post we’ll be talking about our engagement with service owners. We’ll discuss how we’re collecting data and what we’ve learnt so far about the individual services and the challenges those who run them face.

Someone writing on sticky notes.

Knowledge Sharing Series Event 6 – Digital Service Standards, an update

Join us for our next Knowledge Sharing webinar when we’ll be looking at the progress in developing the digital service standards for Wales.

Someone pointing at sticky notes on a table.

User research around digital inclusion at Caerphilly Council

Following our recent guest blog post by Caroline Millington from Caerphilly Council about their user research around digital exclusion, Izzie Hurrell tells us about the user research, building a team and what they learnt. 

A group of people sat at a table writing.

Digital Exclusion User Research – sharing learning from Caerphilly Council

Earlier this year, we supported Caerphilly Council to work with two user researchers on a piece of work to understand more about why residents struggle to get online and digital exclusion.  In this post, Caroline Millington from Caerphilly Council tells us more about the project and what they’ve been doing.

A group of people sat at a table with their laptops in front of them.

Moving from alpha to beta

Over the last 9 months we’ve been working across our 3 local authorities on the Accessing Adult Social Care project with the team from CDPS. It’s been a new way of working and it’s been brilliant to work collaboratively and see how we can approach our service delivery in a different way.

Advisory panel members are on a video call smiling at the camera.

Board Show and Tell: video

We had our first informal get together of our new board to run a show and tell of the work we have in progress. Rather than a long post of words, we’re sharing the video and slides for everyone to view, including all the Q&A from the board.