Blog

Updates and discussion on the development of user-centred services in Wales

CDPS launches new website in public beta

Since November, a team at CDPS have been working to redevelop our website to meet our current and future needs of its users.

How we understood the need for a new community for user research in Wales

Learn about how we started researching how to build a community, including the research, the workshops and discovery work.

Announcing Jack Rigby as our new Head of Technology

Jack Rigby has been announced as the new Head of Technology at CDPS, learn more about Jack and his digital ambitions for Wales in this blog post.

What role is the translator’s role in content design?

A translators’ reflections about being part of a trio-writing project to improve how bilingual content is designed.

CDPS embraces equity for International Women’s Day

With the launch of our first ever gender pay gap report, we ask female staff at CDPS to share how they feel on International Women’s Day.

A brand refresh for the Centre for Digital Public Services

How do we explain CDPS to one of our relatives? Or someone who hasn’t heard of us before? Visual designer, Josh Rousen, explains the need for a brand refresh.

How to keep staff happy and retain them at your organisation

There are steps that employers can take to make sure staff are happy and stay at your organisation, says Lauren Power, our Talent Partner

Sharing, learning and growing user-centred design at CDPS

Our Head of User-centred Design, Jo Goodwin, gives an update on the progress we have made so far, and what’s next…

How long should the recruiting process take?

Our Talent Partner, Lauren Power talks about what the recruitment process looks like at CDPS and how long it takes to recruit.

How working at the Centre for Digital Public Services has opened my eyes

Poppy Evans, our Associate Delivery Manager, tells us what it’s like to apply for a new role at CDPS and how the support and training available have opened her eyes.

Giving users more consistent services during the cost of living crisis

What we’ll do after the content design workshop aimed at making services and benefits that are available to people in Wales more consistent and easier to navigate.

Improving the prescription process in hospitals by prioritising user needs

How we are gathering evidence about user needs to find the risks, challenges and opportunities provided by electronic prescribing – and how it could help health boards save money – based on real-time user feedback and experience.

CDPS launches new website in public beta

Since November, a team at CDPS have been working to redevelop our website to meet our current and future needs of its users.

How we understood the need for a new community for user research in Wales

Learn about how we started researching how to build a community, including the research, the workshops and discovery work.

Announcing Jack Rigby as our new Head of Technology

Jack Rigby has been announced as the new Head of Technology at CDPS, learn more about Jack and his digital ambitions for Wales in this blog post.

What role is the translator’s role in content design?

A translators’ reflections about being part of a trio-writing project to improve how bilingual content is designed.

CDPS embraces equity for International Women’s Day

With the launch of our first ever gender pay gap report, we ask female staff at CDPS to share how they feel on International Women’s Day.

A brand refresh for the Centre for Digital Public Services

How do we explain CDPS to one of our relatives? Or someone who hasn’t heard of us before? Visual designer, Josh Rousen, explains the need for a brand refresh.

How to keep staff happy and retain them at your organisation

There are steps that employers can take to make sure staff are happy and stay at your organisation, says Lauren Power, our Talent Partner

Sharing, learning and growing user-centred design at CDPS

Our Head of User-centred Design, Jo Goodwin, gives an update on the progress we have made so far, and what’s next…

How long should the recruiting process take?

Our Talent Partner, Lauren Power talks about what the recruitment process looks like at CDPS and how long it takes to recruit.

How working at the Centre for Digital Public Services has opened my eyes

Poppy Evans, our Associate Delivery Manager, tells us what it’s like to apply for a new role at CDPS and how the support and training available have opened her eyes.

Giving users more consistent services during the cost of living crisis

What we’ll do after the content design workshop aimed at making services and benefits that are available to people in Wales more consistent and easier to navigate.

Improving the prescription process in hospitals by prioritising user needs

How we are gathering evidence about user needs to find the risks, challenges and opportunities provided by electronic prescribing – and how it could help health boards save money – based on real-time user feedback and experience.