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Updates and discussion on the development of user-centred services in Wales
Why 2 organisations with different expertise have come together to create better outcomes for patients and healthcare professionals.
In their first blog post, the chief digital officers for Wales and CDPS outline their priorities for Wales in the coming months.
Following user research, we have launched 3 new Agile training courses which are suitable for teams and leaders who deliver public sector services in Wales.
In this guest blog post, Neil Butt describes how working with CDPS gave the Welsh Revenue Authority a platform to change how they manage and deliver services.
Communities, tools and accessibility – CDPS’s Head of User Centred Design, Jo Goodwin, sets out the three priorities for user-centred design as she takes up her new role.
A new team at Welsh Revenue Authority is focused on reducing and preventing taxpayer’s debt – with CDPS’s support.
Why not make your yearly account of what your organisation’s been up to a mini-website, complete with video intros rather than a picture of an executive grasping a pen.
A CDPS discovery into greener government and third sector tech spoke to public servants across Wales – this is what they found.
How to open up bidding to as wide as possible a range of providers? Make the paperwork a model of simplicity and clarity.
A work community can be internal or more wide-reaching, but all these groups seem to have a few things in common.
Sports days, free school meals eligibility, social care flags – CDPS is helping to procure the crucial system that handles school management data, putting users’ needs at the centre.
People directly affected by public-facing digital technologies – the citizens of Wales – should be involved at every stage in their design.