Digital Landscape Review

The Landscape Review aims to understand the state of Welsh digital public services (across services, platforms, contracts, and technology and skills) in order to better set priorities, to identify where we can join up teams and services, and assign investment for improving them.

Sport Wales discovery

In February 2021, Sport Wales approached the Centre to see how we could support them in developing their community grants system and also on their digital transformation journey.

Chair’s Blog – July 2021

I’m delighted to be writing my first blog post as the new Chair of the Centre for Digital Public Services. For me the term “digital” represents much more than technology and computers.

Shifting from a ‘project’ to a ‘product’ mindset

In our previous blog, we shared an update on the development journey for our ‘Track My Request’ solution to give easy access to status updates on requests to Adult Social Care.

Digital Leaders week – catching up

Last week was Digital Leaders Week, an event focused on digital transformation with 300 speakers and 200 separate events aimed at sharing good practice.

Communities of practice

At CDPS, we realise the strength of a community. We have seen in our everyday life what can be achieved by working together, and sharing what we have, more than ever over the last year.

Digital skills and capability – supplier webinar

In our discovery phase we heard that there can be a lack of understanding of what ‘digital means, that not all senior leaders understand how to implement digital transformation and that many public sector staff are keen to get involved in designing better public services, but need the right training and support.

Digital Service Standards for Wales – our next iteration

In October last year we published our draft/alpha service standards for digital services in Wales. Since then, we’ve been looking at how they’re being used, how standards are used in other countries and what we can do to support adoption more widely.

Knowledge Sharing Series event 5 – Making the right technology choices

This week saw the 5th of our Knowledge Sharing Series webinars, set up to provide as many opportunities as possible for knowledge sharing, learning and engagement.

Engaging communities

As we develop and focus our delivery we’ve been thinking about communities and how we create meaningful engagement. When we talk about communities we’ve been thinking about the term in three ways.

Test, refine and build: what happens during the ‘Beta’ product development phase

Over the past few months, we’ve been sharing our progress working together with Neath Port Talbot, Blaenau Gwent and Torfaen to explore a shared challenge around the front door of Adult Social Care.

Knowledge Sharing Series Event 5 – technology – making the right choices

Join us for our next knowledge sharing series webinar when we’ll be looking at technology and how public sector organisations in Wales can make the right tech choices.