Blog

Updates and discussion on the development of user-centred services in Wales

Coming together to improve the quality of prescription services in Wales

Why 2 organisations with different expertise have come together to create better outcomes for patients and healthcare professionals.

CDPS and chief digital officers outline priorities for Wales

In their first blog post, the chief digital officers for Wales and CDPS outline their priorities for Wales in the coming months.

Agile training courses: our first iteration of Campws Digidol

Following user research, we have launched 3 new Agile training courses which are suitable for teams and leaders who deliver public sector services in Wales. 

From data to debt, what I’ve learned working with CDPS

In this guest blog post, Neil Butt describes how working with CDPS gave the Welsh Revenue Authority a platform to change how they manage and deliver services.

Communities, tools and accessibility – three priorities for user-centred design

Communities, tools and accessibility – CDPS’s Head of User Centred Design, Jo Goodwin, sets out the three priorities for user-centred design as she takes up her new role.

How Welsh Revenue Authority is achieving better debt outcomes

A new team at Welsh Revenue Authority is focused on reducing and preventing taxpayer’s debt – with CDPS’s support.

How to produce an annual report people will actually read

Why not make your yearly account of what your organisation’s been up to a mini-website, complete with video intros rather than a picture of an executive grasping a pen.

6 ways public sector digital can help Wales hit net zero

A CDPS discovery into greener government and third sector tech spoke to public servants across Wales – this is what they found.

Applying design thinking to CDPS procurement

How to open up bidding to as wide as possible a range of providers? Make the paperwork a model of simplicity and clarity.

Why workplace communities matter

A work community can be internal or more wide-reaching, but all these groups seem to have a few things in common.

Time to renew schools’ information engine

Sports days, free school meals eligibility, social care flags – CDPS is helping to procure the crucial system that handles school management data, putting users’ needs at the centre.

CDPS research highlights access challenges to GP services in Wales

People directly affected by public-facing digital technologies – the citizens of Wales – should be involved at every stage in their design.

Coming together to improve the quality of prescription services in Wales

Why 2 organisations with different expertise have come together to create better outcomes for patients and healthcare professionals.

CDPS and chief digital officers outline priorities for Wales

In their first blog post, the chief digital officers for Wales and CDPS outline their priorities for Wales in the coming months.

Agile training courses: our first iteration of Campws Digidol

Following user research, we have launched 3 new Agile training courses which are suitable for teams and leaders who deliver public sector services in Wales. 

From data to debt, what I’ve learned working with CDPS

In this guest blog post, Neil Butt describes how working with CDPS gave the Welsh Revenue Authority a platform to change how they manage and deliver services.

Communities, tools and accessibility – three priorities for user-centred design

Communities, tools and accessibility – CDPS’s Head of User Centred Design, Jo Goodwin, sets out the three priorities for user-centred design as she takes up her new role.

How Welsh Revenue Authority is achieving better debt outcomes

A new team at Welsh Revenue Authority is focused on reducing and preventing taxpayer’s debt – with CDPS’s support.

How to produce an annual report people will actually read

Why not make your yearly account of what your organisation’s been up to a mini-website, complete with video intros rather than a picture of an executive grasping a pen.

6 ways public sector digital can help Wales hit net zero

A CDPS discovery into greener government and third sector tech spoke to public servants across Wales – this is what they found.

Applying design thinking to CDPS procurement

How to open up bidding to as wide as possible a range of providers? Make the paperwork a model of simplicity and clarity.

Why workplace communities matter

A work community can be internal or more wide-reaching, but all these groups seem to have a few things in common.

Time to renew schools’ information engine

Sports days, free school meals eligibility, social care flags – CDPS is helping to procure the crucial system that handles school management data, putting users’ needs at the centre.

CDPS research highlights access challenges to GP services in Wales

People directly affected by public-facing digital technologies – the citizens of Wales – should be involved at every stage in their design.