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Blog

Updates and discussion on the development of user-centred services in Wales.

187 results

Reflections from our user-centred design apprentices

6 February 2024

In this blog post, our apprentices discuss what they have been up to at CDPS, including ways of working, their content design placement and what’s next.

Changes to our digital and Agile courses

19 January 2024

Our learn digital skills team discuss how they will conduct user research to decide how they deliver new digitised courses.

Practical advice on starting your net zero journey from Dr Hushneara Begum

15 January 2024

Following our event on digital sustainability, Dr Hushneara Begum, Director of Centre for Sustainability, writes some practical advice to get you started...

User Research in Wales community has first meet-up

9 January 2024

User researcher, Tom Brame, explains how the first community meeting went and the importance of face-to-face events.

User research identifies need for digital maternity notes

2 January 2024

We recently spoke with participants who were at higher risk of health inequality and digital exclusion, Anne Watkins and Sian Thomas discuss what they found.

Reflecting on the taxi discovery and ways of working

18 December 2023

We recently finished a discovery with Welsh Government looking at modernising taxi services in Wales to make them safer, greener, and fairer.

Including seldom heard voices in user research

14 December 2023

Katy Arnold and Yana Blake-Walker share how they took an inclusive approach to user research, why it matters and the methods they used.

The importance of user-centred design when designing digital maternity services

8 December 2023

We've been working with DHCW to understand the needs of women and birthing people in the development of digital maternity services across Wales.

The challenges of recruiting apprentices: a journey of discovery and growth

1 December 2023

Handling the challenges of an apprenticeship programme and the expectations of candidates.

‘Should I be worried about AI?’

15 November 2023

What is automation and AI? Should we be worried? And what are we doing to support you on this journey?

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