Blog

In this blog post, content designer, Claire Gibbons, gives an insight into her role while on the digital planning project.

In this blog post, Rhian Bowen-Davies, Older People’s Commissioner, discusses how prioritising accessibility will deliver a brighter digital future for Wales.

User researcher, Tom Brame, reflects on the user research community meeting and the value of bringing people across Welsh public sector together.

Andrew Arrowsmith, Senior User Researcher, discusses how the team are exploring homeowners' experiences of the pre-application service in Wales.

The Centre for Digital Public Services (CDPS) has launched a leadership programme designed to empower public service leaders across Wales to tackle the challenges of digital transformation. The first ‘Leading Modern Public Services’ cohort recently completed their training in Swansea, where participants left equipped with the tools and inspiration to drive change.

Last month (January 2025), we had an animated session (you’ll get some clues in this post about why that was!) We reviewed a prototype, discussed some prototyping tools and briefly started discussing sustainable content.

As the Service Manual MVP goes live, Product Manager, Phil Baird, explains what the team has been working on and how.

Gabi Mitchem-Evans reflects on our third in-person user research community event.

We’ve recently supported Welsh Government to explore digital products to help make the neurodivergence referral and assessment more effective and efficient.

In this short blog, I will provide five top tips on how to not only overcome these challenges, but also how to enjoy creating engaging bilingual content (whether you work in the public sector or beyond!) …