Blog

As the Service Manual MVP goes live, Product Manager, Phil Baird, explains what the team has been working on and how.

Gabi Mitchem-Evans reflects on our third in-person user research community event.

We’ve recently supported Welsh Government to explore digital products to help make the neurodivergence referral and assessment more effective and efficient.

In this short blog, I will provide five top tips on how to not only overcome these challenges, but also how to enjoy creating engaging bilingual content (whether you work in the public sector or beyond!) …

Over the past few weeks, we’ve been meeting with councils across Wales to better understand how to make the planning process simpler and more effective for everyone.

Our Head of Delivery and User Centred Design, Joanna Goodwin, shares her reflections on accessibility across Welsh public sector organisations following the Access for All Conference.

Tash Willcocks, Head of Learning Design at TPXimpact, reflects on delivering the final days of the ‘Leading modern public services’ programme to our first cohort in West Wales.

Officials from the Linguistic Infrastructure Unit, within the Cymraeg 2050 division in Welsh Government, worked with CDPS on testing with users to better understand how non-Welsh speaking parents with children in Welsh-medium education use Welsh language resources.

In this blog post, we discuss how we are exploring digital products to help make the neurodivergence referral and assessment more effective and efficient.

The Centre for Digital Public Services (CDPS) is delighted to announce Dyfed Alsop, CEO of the Welsh Revenue Authority (WRA) as chair of the Digital Standards Working Group.