Blog

In this blog post, the Digital Maternity Cymru team discuss how they designed and used concept testing to understand users' needs.

Vic Smith, service designer at CDPS, explains how she used insights from service evaluation to design and test ideas on providing women and birthing people with the information they need when accessing maternity services.

Joint-CEO, Myra Hunt, reflects on the challenges in digital transformation, and defines what we mean by digital.

Osian Jones talks about some of these challenges we heard about at the Language Matters roadshow and summarises his own experiences and conversations from these events.

In this blog post, our user research team discuss why we launched an internal ethics committee and the benefits for leaders and other organisations.

When working in an Agile way, it’s important we take time to pause and reflect, even if that means pieces of work not progressing, Jo Goodwin writes...

What can we be doing as communications professionals to contribute to net zero targets? Communications Officer, Gemma Murphy, gives her top tips.

With our annual review due to be published next month, our joint CEO Harriet Green, gives her reflections on the last 12 months.

Product manager Phil Baird and service designer Gwenno Edwards reflect on what they learned from the alpha phase of the service manual design project.

Chief Executive Officer, Myra Hunt, reflects on how we are working with commissioners across Wales to bring people on our journey to make digital services better for users.