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Blog

Updates and discussion on the development of user-centred services in Wales.

181 results

Using trio writing to better collaborate on bilingual content

20 March 2024

In this blog post, content designer, Robert Mills, explains how we have been working with partner organisations to trio-write and create user-centred bilingual content.

Building Wales' digital future: insights from the frontline

13 March 2024

In this blog post, Em Northcote (Engagement Lead at Perago) discusses emerging themes from our research so far, exploring the value there may be in a design system for Wales.

Myth-busting barriers to Welsh language user research

22 February 2024

In this blog post, user researcher, Tom Brame, breaks down some of the barriers and myths surrounding carrying out research with Welsh speakers.

A journey towards more unified digital solutions in the Welsh public sector

15 February 2024

Owen Burgess, Delivery Manager at Perago, writes how we are working together to understand how a single design system for Wales could make a difference to Wales’ public sector digital services.

Reflections from our user-centred design apprentices

6 February 2024

In this blog post, our apprentices discuss what they have been up to at CDPS, including ways of working, their content design placement and what’s next.

Changes to our digital and Agile courses

19 January 2024

Our learn digital skills team discuss how they will conduct user research to decide how they deliver new digitised courses.

Practical advice on starting your net zero journey from Dr Hushneara Begum

15 January 2024

Following our event on digital sustainability, Dr Hushneara Begum, Director of Centre for Sustainability, writes some practical advice to get you started...

User Research in Wales community has first meet-up

9 January 2024

User researcher, Tom Brame, explains how the first community meeting went and the importance of face-to-face events.

User research identifies need for digital maternity notes

2 January 2024

We recently spoke with participants who were at higher risk of health inequality and digital exclusion, Anne Watkins and Sian Thomas discuss what they found.

Reflecting on the taxi discovery and ways of working

18 December 2023

We recently finished a discovery with Welsh Government looking at modernising taxi services in Wales to make them safer, greener, and fairer.

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