Privacy Policy

PRIVACY STATEMENT

We take user confidentiality and privacy very seriously. Because we gather certain types of information about our Users, we want to help you understand the terms and conditions surrounding the collection and use of that information. 

This privacy statement discloses the types of information we gather, how we use it.

The following websites 

www.digitalpublicservices.gov.wales  and 

www. gwasanaethaucyhoeddusdigidol.llyw.cymru/

are owned and operated by:

The Centre for Digital Public Services

c/o Crown Buildings

Cathays Park

Cardiff

CF10 3NQ

Questions regarding this privacy statement, or any other aspects of our network of Web sites should be sent to the Chief Executive at the above address.

We may collect and process the following data about you:

The data that we collect from you will be stored according to the provisions of the Data Protection Act 1998. It may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We use information held about you in the following ways:

We do not make your personally identifiable information available to other companies.

Our site may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Use of MailJet on www.DigitalPublicServices.gov.wales

This privacy notice specifically refers to our use of data collected through the offer of inclusion in communications lists, currently the CDPS Newsletter and participation in one or more Community of Practice Groups.

For the inclusion in either or all lists the only information captured is an email address and by definition of being on the list, a GDPR consent marker. The GDPR consent marker is set on a widget, which then triggers an opt-in email to the user. Only by clicking an approval link in this email will the users address be added to the email list. The record will be retained until the user clicks the unsubscribe link found on all emails – or otherwise contacts CDPS via another avenue.

Purpose of processing

The email address provided will be used to periodically email and maintain contact with those who have opted in, only for the purpose for which they provided their email address.

Each email address will be held for as long as the participant wishes to be part of the mailing list, after which time they can chose to unsubscribe from the list by clicking an unsubscribe link which is provided on any previous emails.

Lawful basis for processing

By submitting their email address the participant is then opting in to receive follow up emails for that topic only, individuals are providing consent to our processing of their personal data for the purpose specified.

Who we share data with

The data is stored by our email service supplier, MailJet. This information is stored only on EU Servers and is not shared, sold or used by anyone outsite MailJet or CDPS.

Mailjet Privacy policy

More details on how information is stored can be found at https://www.mailjet.com/security-privacy/

THE USE OF COOKIES ON WWW.DIGITALPUBLICSERVICES.GOV.WALES

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

Most websites will use cookies in order to improve the user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). The Centre for Digital Public Services’ websites operate in a similar way.

How are cookies used on digitalpublicservices.gov.wales?

Cookies on digitalpublicservices.gov.wales (CDPS) do many different tasks, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of the site. Cookies make the interaction between you and our website faster and easier. If we did not use cookies, it would think you were a new visitor every time you moved to a new page on the site.

Some websites will also use cookies to enable them to target their advertising or marketing messages based, for example, on your location and/or browsing habits. CDPS does NOT do this.

Cookies which are set by digitalpublicservices.gov.wales are called ‘first-party cookies’, while those that may be set by other websites who run content on the page you are viewing are called ‘third-party cookies’.

How does digitalpublicservices.gov.wales  use cookies?

Cookies are small text files sent to your computer or mobile device by the websites that you visit. They help make websites work better and provide information to the owners of the site. For instance, we use language cookies to know what language you would like the web site displayed to you in, we also use YouTube cookies to embed videos in pages and Google Analytics cookies to track users’ behaviour whilst on the site. 

By understanding how people use our site, we can improve the navigation and content to better meet people’s needs. The information collected by GOV.WALES includes IP address, pages visited, browser and operating system. The data will not be used to identify any user personally. 

We use cookies to enable you to move around the site and to provide certain basic features. Without a cookie the site would not remember which language you were using to view it, or which page of the search results you were on. 

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

We use MailJet to handle our email mailing lists and subscriptions. We also use MailJet to send emails to those that have opted in for each topic or need. MailJet also places cookies to function and improve user experience.

Examples of strictly necessary cookies set by digitalpublicservices.gov.wales

The cookies we use on our site are:

CookieNamePurposeExpires
Language versionlangPrefWAGThis cookie is created by the content management system and is essential for the site to display to correct language version of the site.When you close your browser
Session TrackingJSessionIDTo track a session when cookies are disabled. This allows the browser to preserve your session.At end of session
CookieControlcivicAllowCookies
civicShowCookieIcon
This cookie records whether a user has accepted the use of cookies on our site.10 hours
YouTubeVISITOR_INFO1_LIVEPREFThese cookies are essential for the display of YouTube videos on our site.8 months
GoogleAnalyticsCDPS_ga_aThis cookie is used to find out how visitors use our site. We use the information to help us improve the site. The cookie collects information in an anonymous form, including demographic information, the number of visitors to the site, whether they have visited before and the pages they visit.1 Year
GoogleAnalytics_ga_HKYTNTNSKEThis cookie is used to find out how visitors use our site. We use the information to help us improve the site. The cookie collects information in an anonymous form, including demographic information, the number of visitors to the site, whether they have visited before and the pages they visit. 2 Years
GoogleAnalytics_gaThis cookie is used to find out how visitors use our site. We use the information to help us improve the site. The cookie collects information in an anonymous form, including demographic information, the number of visitors to the site, whether they have visited before and the pages they visit. 2 Years

MailJet forms part of our site and uses its own cookies to perform the functions around subscribing to email lists. These cookies will only be set if you use the email subscription widgets on the site and can only be read by MailJet.

For a full description of what cookies may be used please visit https://www.mailjet.com/privacy-policy/cookies/