Jemima Monteith-Thomas has been named the new Head of Standards and Product at CDPS, and Rebecca Godfrey, Interim Chief Executive Officer at the Welsh Revenue Authority (WRA), has been appointed as Chair of the Digital and Data Standards Board for Wales. 

These appointments come at a critical time as Wales continues to embed the Digital Service Standard for Wales — twelve principles that define what good, user-centred digital public services should look like. The Standard underpins the Welsh Government’s wider Digital Strategy for Wales, aimed at building services that are simple, secure, and designed around user needs. 

“Using digital service standards makes designing and delivering great public services in Wales easier,” said Jemima Monteith-Thomas, Head of Standards and Product at CDPS. “I’m looking forward to driving awareness and adoption of the Digital Service Standard and other endorsed standards. I’m particularly excited to be working alongside Rebecca, whose experience at the WRA will bring valuable insight.” 

The Digital and Data Standards Board, convened by CDPS and mandated by Welsh Government Cabinet Secretary Rebecca Evans, plays a pivotal role in championing digital standards and facilitating their use across sectors. The board brings together voices from across public services in Wales to promote alignment, share best practices, and adapt other existing standards to the Welsh context. 

Rebecca Godfrey takes over the role of Chair from former WRA CEO Dyfed Alsop, continuing the board’s work to embed consistent and high-impact standards across the digital ecosystem in Wales. 

“I’m excited to shape the future of digital public services in Wales through this board,” said Godfrey. “The standards we promote are already helping services become easier for citizens to use and more efficient to deliver. At the WRA, we’ve put customers at the centre of service design – helping people get things right the first time. I’m looking forward to sharing that experience and learning from others.” 

To explore the Digital Service Standard for Wales, visit: https://eu1.hubs.ly/H0kK9Gw0