21 January 2025, 10am to 11am 

Microsoft Teams 

Presenter: Jack Garfinkel, Content Designer, Content Design London 

Disability, language, and design

How can you make your services and content more inclusive? 

Should you say ‘disabled people,’ ‘people with disabilities,’ or something else? 

In this one-hour webinar, Jack Garfinkel, Content Designer, Content Design London, will explore the social model of disability and how it can help you create better, more inclusive products and services. Jack will also explain why legal and medical language can sometimes be a barrier rather than a help. 

Bring your questions – there will be time for a Q&A at the end to explore the challenges and opportunities you face in your own work.

About the presenter

Jack Garfinkel is a content designer at Content Design London, who help make accessible content for charities, government and businesses. 

Widely regarded as an accessibility expert in the sector, Jack is interested in helping others with their content design, making data-driven decisions, and incorporating feedback into processes and teams.

Previously, they worked at disability charity, Scope where they designed content for disabled people and their families, making complex technical, legal and medical information clearer and accessible. Jack is also interested in how design and policy can include or exclude people from society and public life.