Presenter/s: Gabi Mitchem-Evans (senior user researcher at CDPS) and Yana Blake-Walker (user researcher at CDPS)
User interviews are a great method for understanding your user needs but crafting the right questions to ask user so that you get meaningful insights can be tricky.
Join us for a lunch and learn session all about how to ask users the right questions.
Discover how to prepare for user research and turn stakeholder research questions into 'research ready' questions . We'll explore some principles of good question design and share strategies to avoid common pitfalls.
Whether you're an experienced user researcher or just want to start doing some research with your users, this session will provide you with some valuable techniques to help you gather more meaningful insights from your user research. By asking better questions you'll uncover deeper user needs and preferences, helping you to design services that truly meet the needs of the people that use them.
What's a lunch and learn?
Join us for a 30-minute deep-dive into a topic with a group via Zoom.
Leave with a better understanding and tips for applying what you've learned.
We might practice a technique during the session, generate ideas or discuss best practice.
We might create some templates for you to download after the session.