Contents | Status |
---|---|
Introduction to user research for public services |
Live |
Principles of user research |
Live |
Understanding your users and their needs |
Live |
Considering bilingualism in your research |
Live |
Getting your team ready to research with Welsh-language users |
Live |
Planning your Welsh-language user research |
Live |
Communicating what you learn about your users |
Live |
Researching your users and testing your service
Understand how to test your service, what your user needs are, and if you’re meeting them in the most effective way.