We need to test the feasibility of the concept developed during the previous phase of the project. We will explore how well the idea meets needs in practice and whether it can be effectively implemented within local authorities.
We’re conducting research to gain a deeper understanding of the experiences of marginalised individuals in Wales as they navigate the current benefits system.
Planning relies on layers of complex laws, legislation and policies that can be challenging for people to navigate. Our discovery project aimed to understand these challenges and identify solutions.
We’re looking to establish, scale and embed a sustainable model for running service assessments in Wales to support organisations to meet the Digital Service Standard for Wales.
How might we support public sector organisations in Wales to understand and address the capabilities required to design and run modern digital public services that meet the Digital Service Standard for Wales?
The pre-application service plays a crucial role in Wales' planning system, benefiting both citizens and planning authorities. Following our research we developed and tested a bilingual prototype for a pre-application digital service.
Working with the Welsh Government’s neurodivergence and learning disabilities team, we explored how to support those awaiting a neurodivergence referral or assessment.
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