Planning relies on layers of complex laws, legislation and policies that can be challenging for people to navigate. Our discovery project aimed to understand these challenges and identify solutions.
We’re looking to establish, scale and embed a sustainable model for running service assessments in Wales to support organisations to meet the Digital Service Standard for Wales.
How might we support public sector organisations in Wales to understand and address the capabilities required to design and run modern digital public services that meet the Digital Service Standard for Wales?
The pre-application service plays a crucial role in Wales' planning system, benefiting both citizens and planning authorities. Following our research we developed and tested a bilingual prototype for a pre-application digital service.
Working with the Welsh Government’s neurodivergence and learning disabilities team, we explored how to support those awaiting a neurodivergence referral or assessment.
Using the Digital Service Standards to design and improve digital public services will make them easier to use and can save organisations time and money.
Working with Welsh Government to decide how best to design a central webpage to improve awareness and access to Welsh language tools and resources that meet the needs of different Welsh language users.
The user-centred design apprenticeship programme is a collaborative effort that brings together the expertise of CDPS, Agored Cymru, and Gower College Swansea.
Work with us
Interested in working with us?
Fill in the online form to get in touch.
