When to use a heuristics evaluation

This can be useful to learn about well-known issues, for example: 

  • content issues (use of “click here” and “read more”) 
  • accessibility problems (such as checking for colour contrast) using a tool that automatically picks up issues for devices or browsers 

Only use this type of testing if you have the right experts to guide and complete testing 

Be mindful that this testing is never as good as testing with real people.  

Check-box testing using heuristics only gives you some feedback on the interface and content. It will not give you insight into the overall user experience.  

Learn more about heuristics evaluations