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  3. 5. What we found out

Primary Care Pathfinder – discovery report

5. What we found out

Contents

  • 1. Introduction
  • 2. Executive summary
  • 3. What we focused on
  • 4. What we did
  • 5. What we found out
    • 5.1. The health and care system faces many challenges
    • 5.2. These challenges are forcing changes to models of health and care
    • 5.3. Some alignment with the future model is evident across primary care
    • 5.4. Expanding records access for citizens offers both challenges and benefits
    • 5.5. Information sharing between professionals is a key challenge for the future model
    • 5.6. Access to GP services remains the main challenge for citizens
    • 5.7. Managing demand is the main challenge for practices
    • 5.8. Practices are changing how citizens access services
    • 5.9. Citizens’ preferences for accessing services depend on the context
    • 5.10. Different access models may lead to inequities
    • 5.11. Digital tools have not been consistently successful
  • 6. Opportunities for further work
  • 7. Next steps
  • previous 4. What we did
  • ^
  • next 5.1. The health and care system faces many challenges

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