We are growing modern capability and skills in the public sector, so people have the confidence, skills, capacity and capability to deliver better public services in their role and organisation.
This year, we focused on upskilling the Welsh public sector by delivering:
- digital and Agile training
- cyber security awareness training in partnership with the Cyber Resilience Centre for Wales
- service design training in partnership with The School of Good Services
- a series of webinars on artificial intelligence
Training we delivered
- Digital and Agile: the foundations
- Agile fundamentals for teams
- Agile fundamentals for leaders
In the first term (September 2023 to December 2023), we trained 199 people from 8 organisations with 48 people attending more than 2 courses.
In the second term (January 2024 to March 2024), we trained 317 people from 19 organisations with 21 people attending more than 2 courses.
Hear from our attendees
Lunch and learns
This year, we ran 2 lunch and learn series (30-minute interactive webinars) which focused on user-centred design, digital and Agile topics. We had 244 people register for the series from 88 organisations.
After the 8 webinars were published to YouTube, they received a total of 1279 views.
View our lunch and learn playlist
Cyber security awareness training
Our cyber security awareness training in partnership with the Cyber Resilience Centre for Wales had 79 bookings from organisations including Wales Council for Voluntary Action, Careers Wales, Welsh Language Commissioner, Cyngor Sir Ceredigion County Council, Education Workforce Council, Future Generations Commissioner for Wales, Newid Cymru and Llais Wales.
Service design training in partnership with The School of Good Services
This training had 8 leaders attend from 8 organisations including Betsi Cadwaladr University Health Board, Velindre University NHS Trust, Social Care Wales, Welsh Government, Natural Resources Wales, Rhondda Cynon Taf County Borough Council, Welsh Blood Service, and the Welsh Revenue Authority.
Hear from our attendees
Next steps
Over the next financial year, we will continue to deliver courses and training to the Welsh public sector. One of our next steps is to digitise our current digital and Agile courses so that people can learn at their own pace, therefore training more people.
We will also be running a user research fundamentals course, which has been developed by psychologist David Travis, author of 'Think Like a UX Researcher' and will be delivered by us.
We will also be running a digital leaders programme as part of our training offering.
Our next series of webinars will focus on what good looks like in the public sector, which will include case studies on digital transformation.
Read more
Changes to our digital and Agile courses
Support and advice to fill public sector digital, data, and technology (DDaT) roles
How it meets our objectives
CDPS objectives:
Objective 1: Supporting the leadership and culture amongst public service leaders to drive good digital policy making and support digital transformation.
Objective 2: Support others to ensure that people can access digital public services by helping them create services that are designed around user needs.
Objective 3: Work with others to develop a digital workforce strategy for public services in Wales and support practical measures to create a pipeline of skilled professionals.
The Five Ways of Working – Well-being of Future Generations Act
- Long-term
- Integration
- Involvement
- Collaboration
- Prevention
7 well-being goals – Well-being of Future Generations Act
- A prosperous Wales
- A more equal Wales
- A Wales of more cohesive communities
- A Wales of vibrant culture and thriving Welsh language