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Improving planning services in Wales

We're working to create sustainable improvements to planning services across Wales, with a focus on how digital solutions can support these changes. Our work aims to make planning more accessible, efficient, and user-friendly for everyone involved.

Leading modern public services

This programme supports senior leaders, service owners and aspiring leaders to transform their organisation by addressing the challenges and opportunities within digital transformation.

User research fundamentals

A blended-learning course designed for Welsh public sector workers who engage with real users as part of their role. Learn about the basics of user research methods, how to identify user needs, and effectively analyse data.

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