Schools information management: discovering user needs

To produce requirements for a schools information management system based on school and local authority needs. 

The contract with the current supplier of schools' MI systems in Wales is coming to an end.

With the Welsh Local Government Association (WLGA), we started work on finding a new solution that will meet the needs of teachers, schools and local authorities.  

We’ve brought together a team of researchers, procurement specialists and education leaders.

We contacted the 22 local authorities in Wales to explain the discovery and invite them to take part.

Our researchers interviewed people who use a school information management system in schools and people in local authorities to deepen our understanding of user needs.

The discovery phase revealed a wide range of end-user needs but also shines the light on the needs of other stakeholders.