Over the last 12 months, we’ve grown our 4 existing communities of practice and established 2 new ones, with 578 total members.
We now run 6 communities of practice:
- Automation and AI (launched in April 2024)
- Content Design Cymru
- Service Design Cymru
- Designing Digital Experiences
- User Research in Wales
- Communicating Digital
Impact
This year we continued to grow our communities of practice and have run sessions on testing translated content, sustainability in communications, artificial intelligence in user research, digital inclusion and more.
We ran a webinar on building successful communities of practice, hosted by Emily Webber, who discussed the benefits and maturity stages of communities, tools, and strategies to impel communities through different phases and identified common challenges and successes of communities of practice across digital services in Wales.
Service Design Cymru community lead, Vic Smith, gives her highlights of the last 12 months:
Designing Digital Experiences community lead, Liam Collins, gives his highlights of the last 12 months:
Hear from our members
Next steps
Several of our community leads share the same goals for the year ahead, which include sustaining and nurturing existing membership, increasing engagement and collaboration, developing presence on social media, organising guest speakers, and running some in-person events and encouraging members to contribute to growing the strength of the community.
Read more
Myth-busting barriers to Welsh language user research
User Research in Wales community has first meet-up
Launching a new community for user research in Wales
How we understood the need for a new community for user research in Wales
How it meets our objectives
CDPS’s objectives:
Objective 1: Supporting the leadership and culture amongst public service leaders to drive good digital policy making and support digital transformation.
Objective 2: Support others to ensure that people can access digital public services by helping them create services that are designed around user needs.
Objective 5: Continuing to promote shared use of the technologies and create and embed common and shared standards in digital, data and technology.
Objective 6: Actions to help business in Wales better meet the digital transformation needs of public services.
The Five Ways of Working – Well-being of Future Generations Act
- Long-term
- Involvement
- Collaboration
7 well-being goals – Well-being of Future Generations Act
- A prosperous Wales
- A Wales of more cohesive communities
- A Wales of vibrant culture and thriving Welsh language